Technicans vs. IT Professionals

A recently read Charles Weaver's blog on MSP Alliance about how clients view your managed services practice. He makes an interesting point in distinguishing between technicians and IT professionals.

We see a lot of MSP's (managed service providers) who are focused on support your PCs and servers, but not skilled at providing business advisory services around IT. Check it out.

http://www.mspalliance.com/blogs/how-do-your-clients-view-your-managed-services-practice-0